User Centric Design, User Experience Design, Usability, Interaction Design, SEO, Hong Kong, China internet
Case Study:ICANN website revamp based on Usability Study
31Oct2009 Filed under: Interactive Design, Internet News, User Experience Design, User Tests and Study Author: TGIn the last couple of months, TG happened to notice that a few web site design revamps undertaking by major corporations – ICANN, W3C, and Alibaba.com are taking usability studies to get users involved in the whole web site design process.
User-centric-design-website-revamps
Conducted by Revere Group, ICANN (Internet Corporation for Assigned Names and Numbers) shares the web site design revamp and its usability studies process with us in her own ICANN blog. At the blog, ICANN explains the revamp move is user-driven and user-centric:
One of the most consistent complaints I receive as general manager of public participation is that it is hard to follow what ICANN is doing, particularly with respect to navigating the main website and finding material.
So, we have embarked on a usability survey in which you, the community, will be asked about your use of the ICANN.org site as well as what you would like to see and what you like and dislike about the site, says Kieren McCarthy - who decided to leave ICANN as general manager, public participation on 24th November.
To summarize what they have done step-by-step so far:
- Perform a site audit to the existing website, identifying key areas for improvement
- Carry out an online survey and conduct in-depth interviews with 15 users
- Review web site visitors log files and come up with a research document
- Develop affinity diagram and site map in a taxonomy document
- Draw up wireframes, interaction and visual design
To accomplish the above user-centered design tasks, TG would imagine it will take a number of staff with different skillsets and months of hardwork.
Related Articles:
- The ultimate end-user in Apple – Steve Jobs
- WordPress Templates Design in focus – use them to improve usability and search results
- Plain web design as Commons & Sense
- Favorite Bloggers List
- A New Era, A New Look
- When there’s a will, there’s a way!
Popular posts you may be interested in
2 Responses to “Case Study:ICANN website revamp based on Usability Study”
Leave a reply
About this blog
Kelikuru.com is 嘰哩咕嚕, a Chinese term basically means rumbling. The idea comes across TG's mind while watching a cartoon show on TV few years ago. We walk through our life,day by day ; speak to many people, known or unknown, year after year and we may not notice that there are so many wonderful things passing by. Writing a blog can literally leave my foot-prints in the internet world, help me keep the memory. At this moment, a big chunk of my life is closely aligned with user-centric design, user research, web-based environment both in Hong Kong and China. Perhaps I may not be like that tomorrow, I may be in other setting, have nothing to do with usability, but who knows what's going to happen next?
ada Yuen
October 31st, 2009 at 11:18 pm
Thanks for the posting. Website revamp surely takes hard work and serious commitment.
Aliuser
November 3rd, 2009 at 9:41 pm
Another major B2B marketplace got its web site redesigned from the group up this month is MFG.com. The founder says it takes 3 years to rebuild the site