TG just came back from a trip and has a chance to interact with some of our clients to talk about their wish lists in using our web sites.

Most feedback came from people representing the client side who want to know our website terminology in plain language. Certainly it’s not a stand-alone coincident. In the old days, TG always regarded our Math’s teacher in school as an alien, who spoke jargons and formulas in classes. Would he quote examples from commonplace or everyday objects?

To capture or activate new users always presents a challenge. Many of our users are senior citizens. They know little about internet, not to mention how to use the tools in the web site to complete a task. It’s the first hurdle we need to remove, making the tools and devices in the website simple and easy to understand.

Prior to this post, TG has seen a very good presentation in explaining web project management and has written a post in other blog. It may be the right time to do another search and see what else is available in the market we can leverage on. 

The search result of Common Craft brings us insight. The company is specialized in making video, using video as an instruction tool to show users what social networking,  social bookmarking, RSS, and . TG is fond of its paperworks video in particular.

 paperworks video

[pagelist 59,4].
 

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