User Centric Design, User Experience Design, Usability, Interaction Design, SEO, Hong Kong, China internet
Creating a B2C (Business to Consumers) website in China becomes increasing easy nowadays with free eCommerce web templates being available to start with. The die is cast, as the first hurdle (basic but usable website platform) has been removed, many small B2C websites spring up in South China region ever since.
Product pages on these small B2C websites are largely in line with western style, meeting users expectations with the following items:
Then it comes to the next level – how to stand out from the crowd, enhancing their own B2C websites visibility and find ability. Online marketing initiatives including paid search and search engine optimization come at play at this stage.
While talking to a couple of traditional manufacturers and suppliers who kicked off their small websites for trial, TG learnt that the stumbling blocks also fall under the categories of communication with oversea buyers, site’s credibility and payment.
It’s not easy to sustain a B2C website in China since we only have a small team of staff – less than 20 people, and there are many competitors around, a supplier said.
We are trying to build a Porsche, but now its exterior is made of paper and we need to equip it with real engines and steel. It takes time and effort to have a real Porsche, he’s joking but he probably telling the truth!

China small B2C website owner wants to change his site from a paper Prosche to a real Porsche - photo courtesy of CRI.com
Despite the fast growing small B2C site operators, large China B2C websites are stepping up their efforts to expand their market shares: Latest development includes:
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Kelikuru.com is 嘰哩咕嚕, a Chinese term basically means rumbling. The idea comes across TG's mind while watching a cartoon show on TV few years ago. We walk through our life,day by day ; speak to many people, known or unknown, year after year and we may not notice that there are so many wonderful things passing by. Writing a blog can literally leave my foot-prints in the internet world, help me keep the memory. At this moment, a big chunk of my life is closely aligned with user-centric design, user research, web-based environment both in Hong Kong and China. Perhaps I may not be like that tomorrow, I may be in other setting, have nothing to do with usability, but who knows what's going to happen next?
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